You can notify us by a phone call or email. If you need to fill an immediate opening, we do recommend that you call our office. A staff member is available to 24/7 and we do provide cell phone numbers of all management.
It is important to give us as much time as possible to fill your shifts. However, we understand that your organization is relying on us to fill last minute openings, too. You can always contact us for last minute shifts and we will immediately send messages (text & email) to available staff through our database [...]
We will email you a confirmation with the name of the employee(s) that we assigned to the shift(s). If it was a last minute request, we will call you and you will also get an email with the schedule of assigned caregivers attached.
Yes. Every staff member is a Silver Companions employee. To help ensure the safety and well-being of our clients and communities, we cover each caregiver with general liability, non-hired auto, and workers' compensation insurance.
All of our caregivers have successfully passed a thorough reference and criminal background check and are bonded and insured. We match your specific needs and requests to the skills and background of each caregiver to find a good match for your community. We encourage your involvement in the decision-making process. We hand select each caregiver [...]
Our goal is to establish a long-term relationship with your community. We will do our best to assign the same caregivers to each of your shifts. We will notify you of any new caregivers to your community. We understand that a strong rapport and trust within your community is vital to helping your organization build [...]
Yes. All of our CNA’s, RN’s, and LPN’s have all had their license verified and have all obtained CPR/First Aid trainging and TB Testing as required by law. We run an independent and detailed background check to make sure that all medical staff has an honorable background and ion accordance with industry standards.
We were founded in February, 2006 in Woodstock, GA.
Silver Companions uses several tools to track our caregivers. First, we use simple timesheets filled out by each caregiver for every shift. Then, we use a combination of Telephony and Internet-based solutions to verify time and attendance. This allows us to have a written record of services within the environment of where care is provided. [...]
No. Silver Companions is here to meet your needs, and as your needs change, so will the services you receive. Our service agreement reflects this and flexes to meet changing needs. You can always cancel services when YOU want. We do ask that you give us a 24 hour notice for pre-determined shifts in order [...]
No. You (or an authorized representative) are only invoiced after the completion of services. Usually, this happens weekly. You never have to pay caregivers directly. And you'll never be asked to pay an additional fee to any employee.
Yes. Our care is always determined by what a care recipient may need. We will not oversell your families on services. We will work with your facility, the care recipient’s family and our RN to create a plan of care specific to the resident’s needs. We can bill families or residents directly.
Billing is sent on a weekly basis in most cases.
No. Every agreement is clear and transparent; there are no hidden fees. The most typical additional cost you may incur is a placement fee if you hire our caregiver directly.
Either call us at 678-494-8129 or e-mail us at info@silvercompanions.com. We will meet you at a time and a place that is convenient to you. This meeting is FREE of charge, and the purpose is to evaluate your needs and your expectations of Silver Companions. When care starts, a staff member will personally make the [...]
We were founded in February, 2006 in Woodstock, GA.
No. Silver Companions is here to meet your needs, and as your needs change, so will the services you receive. Our service agreement reflects this and adjusts to meet changing needs. You can always cancel services when YOU want. We do ask that you give us a 24-hour notice for pre-determined shifts. Giving us time [...]
Sometimes. If you have Long Term Care Insurance, we can work with provider to help determine benefits and process initial and ongoing paperwork. Medicare does provide an Eligibility Tool to see if your family member qualifies, but they typically don’t pay for the type of hourly personal care service that is home care. Some Medicare Advantage [...]
We are paid on an hourly basis. Shorter shifts are generally billed at a higher rate than longer shifts. Lately, more long-term care insurance companies are covering this option, however, home care is still principally paid for by the seniors themselves or their families. Silver Companions rates are much more affordable than the national average, [...]
No. Every agreement is clear and transparent; there are no hidden fees. The most typical additional cost you may incur is mileage when you ask your caregiver to run errands in their personal vehicle.